Crown Affiliate Program - Terms and Conditions
1. Introduction
1.1 Program Overview: Welcome to the Crown Affiliate Program, managed and operated by CrownThrive, LLC. This program is designed to create mutually beneficial partnerships with affiliates who support and promote our brands and products.
1.2 Governance: Participation in the Crown Affiliate Program is governed by the following Terms and Conditions. By enrolling in the program, you agree to comply with these terms.
2. Enrollment and Acceptance
2.1 Enrollment Process: Interested individuals or entities must apply to join the Crown Affiliate Program through our official application page at https://affiliates.crownthrive.com.
2.2 Application Review: CrownThrive, LLC will review each application for compliance with program standards and criteria. The review process ensures alignment with our brand values and marketing goals.
2.3 Acceptance or Rejection: CrownThrive, LLC reserves the right to approve or reject any application at its sole discretion. Rejected applicants will be notified and may be provided reasons for the decision.
3. Affiliate Obligations and Conduct
3.1 Ethical Marketing Practices: Affiliates are required to engage in ethical marketing practices. This includes adhering to all applicable laws, regulations, and industry standards related to advertising and promotions.
3.2 Accurate Representation: Affiliates must accurately represent CrownThrive, LLC’s products and services. Misleading advertising, false claims, and the misrepresentation of our products or services are strictly prohibited.
3.3 Compliance with Guidelines: Affiliates must follow any promotional guidelines provided by CrownThrive, LLC, including the use of approved marketing materials and adherence to branding guidelines.
3.4 Proactive Communication: Affiliates are expected to maintain open and honest communication with CrownThrive, LLC, reporting any issues or concerns related to the program promptly.
4. Commission Structure
4.1 Commission Tiers and Rates:
4.2 Calculation of Commissions:
4.2.1 Commissions are calculated based on the net sales value generated from referrals. This calculation excludes any returns, refunds, chargebacks, and sales taxes or shipping fees.
5. Payment Terms
5.1 Minimum Payout Threshold:
5.1.1 Affiliates must accumulate a minimum of $100 in earned commissions to qualify for a payout. This threshold ensures the efficiency and practicality of payment processing.
5.1.2 The threshold amount must be met within each payment period to trigger the payout process.
5.2 Payment Processing and Timing:
5.2.1 Earned commissions are processed and paid out 60 days following the end of the calendar month in which they were accrued. This delay accounts for potential returns, chargebacks, or disputes that may impact the final commission amount.
5.2.2 Payment methods include bank transfer, PayPal, or any other method pre-agreed upon with the affiliate. Specific details and options are available in the affiliate account settings.
5.3 Reporting and Addressing Payment Discrepancies:
5.3.1 It is the responsibility of affiliates to regularly review their commission statements for accuracy. Any discrepancies or concerns must be reported to CrownThrive, LLC within 30 days from the date of the payment statement.
5.3.2 Reported discrepancies will be investigated promptly. Failure to report within the specified timeframe may result in forfeiture of the right to dispute the payment.
5.4 Tax Compliance:
5.4.1 Affiliates are solely responsible for all tax liabilities arising from their participation in the program, in accordance with their local tax laws.
5.4.2 CrownThrive, LLC will not withhold any taxes from commission payouts. Affiliates are expected to self-report and pay any taxes due to their respective tax authorities.
5.5 Adjustments to Payment Terms:
5.5.1 CrownThrive, LLC reserves the right to modify the payment structure, including payout thresholds and payment methods. Affiliates will be notified of any such changes in advance.
5.5.2 Continued participation in the program following notification of changes constitutes acceptance of the new payment terms.
5.6 Forfeiture of Commissions:
5.6.1 In cases of termination or suspension from the program, any unpaid commissions may be forfeited at the discretion of CrownThrive, LLC.
5.6.2 Commissions earned through fraudulent, unethical, or other means in violation of these Terms and Conditions are subject to forfeiture and potential legal action.
6. Cookie Policy
6.1 Tracking and Duration:
6.1.1 The Crown Affiliate Program employs browser cookies as a primary method for tracking and attributing sales to affiliates.
6.1.2 Cookies placed by our program have a lifespan of 90 days. A purchase made by a referred customer within this period will be credited to the referring affiliate, provided the cookie remains intact and unaltered.
6.1.3 Cookie placement occurs when a potential customer clicks on an affiliate’s unique referral link.
6.2 Cookie Management and Compliance:
6.2.1 Affiliates are responsible for ensuring that their marketing methods are compatible with our cookie-tracking technology. This includes informing their audience about cookie placement as per applicable privacy laws.
6.2.2 Any form of misuse, manipulation, or interference with cookie tracking is strictly prohibited and may result in termination from the program.
6.2.3 Affiliates must comply with relevant privacy and data protection laws, including obtaining consent from users where required for cookie placement.
6.3 Impact of Cookie Removal or Blockage:
6.3.1 If a user clears or blocks cookies, it may prevent the tracking of sales associated with an affiliate’s account. CrownThrive, LLC is not responsible for lost commissions due to such actions.
6.3.2 Affiliates should educate their audiences about the importance of cookies in ensuring proper attribution of referrals.
6.4 Updates to Cookie Policy:
6.4.1 CrownThrive, LLC reserves the right to update the cookie policy to reflect changes in technology, laws, or program requirements.
6.4.2 Affiliates will be notified of significant changes to the cookie policy, and continued participation in the program following such changes constitutes acceptance of the new terms.
7. Prohibited Activities
7.1 Spamming and Unsolicited Communications: Affiliates are strictly prohibited from engaging in spamming activities. This includes sending unsolicited emails, and messages, or making unsolicited phone calls to promote the products or services.
7.2 Unauthorized Advertising: Any form of advertising that has not been approved by CrownThrive, LLC is not allowed. Affiliates must adhere to the advertising guidelines provided by the program.
7.3 Misuse of Brand Names: Unauthorized use of CrownThrive, LLC’s, its brands, and partners' names in search engine marketing, including but not limited to Google AdWords, Bing Ads, and other online advertising platforms, is strictly prohibited. This includes bidding on brand names, and using these names in ad copy, or as keywords.
7.4 False Claims and Misrepresentation: Affiliates must not make false claims about the products or services, or misrepresent their benefits. All promotional material must accurately reflect the nature of the products and services offered.
7.5 Cookie Stuffing and Fraudulent Activities: The use of cookie stuffing techniques or any fraudulent means to inflate commissions unfairly is strictly forbidden.
7.6 Non-Compliance with Laws and Regulations: Affiliates are required to comply with all relevant laws and regulations in their marketing practices. This includes, but is not limited to, regulations related to consumer protection, privacy, and electronic communications.
7.7 Harmful or Offensive Content: Affiliates must not use harmful or offensive content in their promotional materials. This includes content that is defamatory, obscene, threatening, or otherwise objectionable.
8. Intellectual Property Rights
8.1 All promotional materials, trademarks, trade names, and branding associated with CrownThrive, LLC, and its brands and partners are the exclusive property of CrownThrive, LLC.
8.2 Affiliates are granted a non-exclusive, revocable right to use these materials solely for the purpose of promoting the products and services within the scope of the Crown Affiliate Program.
8.3 Affiliates are required to notify CrownThrive, LLC immediately if they become aware of any infringement of CrownThrive, LLC’s intellectual property rights.
8.4 Affiliates acknowledge that all rights granted to them are non-transferable and non-sub-licensable.
9. Agreement Termination
9.1 Affiliates may terminate this agreement at any time by canceling and deleting their account.
9.2 CrownThrive, LLC reserves the right to terminate an affiliate’s participation in the program with notice for any breach of these Terms and Conditions or for activities deemed harmful to CrownThrive, LLC’s interests.
9.3 Upon termination, the affiliate must immediately cease all use of CrownThrive, LLC’s promotional materials and remove all references to CrownThrive, LLC and its brands and partners from their platforms.
9.4 Any outstanding commissions owed to the affiliate at the time of termination will be paid during the next payment cycle, provided that these commissions comply with the terms of the agreement.
10. Liability and Indemnification
10.1 CrownThrive, LLC, including its brands and partners, shall not be held liable for any indirect, incidental, special, or consequential damages arising from or related to the affiliate's participation in the Crown Affiliate Program.
10.2 Affiliates agree to indemnify, defend, and hold harmless CrownThrive, LLC, its directors, officers, employees, partners, and agents from any and all third-party claims, liabilities, damages, and/or costs (including, but not limited to, reasonable attorney fees) arising from their marketing activities, violation of these Terms and Conditions, or infringement of any intellectual property or other rights of CrownThrive, LLC or any other person or entity.
10.3 Affiliates are solely responsible for their own marketing activities, including all costs and expenses incurred, and must ensure that their activities comply with all applicable laws and regulations.
10.4 In no event will CrownThrive, LLC’s total liability to an affiliate for any and all claims, losses, or damages arising out of or related to the affiliate's participation in the program, whether in contract, tort, or otherwise, exceed the total commissions paid or payable to the affiliate under this agreement.
11. Confidentiality
12. Dispute Resolution
12.1 Any disputes arising under these Terms and Conditions shall first be attempted to be resolved through amicable negotiations.
12.2 If negotiations fail, disputes shall be resolved through arbitration or in a court of competent jurisdiction, as determined by CrownThrive, LLC.
13. Miscellaneous
13.1 Independent Contractors:
13.1.1 Affiliates are independent contractors and nothing in this agreement creates any partnership, joint venture, agency, franchise, sales representative, or employment relationship between the affiliate and CrownThrive, LLC.
13.1.2 Affiliates are responsible for their own tax reporting and payment in accordance with applicable laws. CrownThrive, LLC will not withhold or pay taxes on behalf of affiliates.
13.2 Entire Agreement:
13.2.1 These Terms and Conditions constitute the entire agreement between CrownThrive, LLC and the affiliate, superseding any prior or contemporaneous agreements, communications, and proposals.
13.3 Severability:
13.4 Non-Waiver:
13.4.1 The failure of CrownThrive, LLC to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision unless acknowledged and agreed to by CrownThrive, LLC in writing.
13.5 Assignment:
13.5.1 Affiliates may not assign this Agreement, by operation of law or otherwise, without CrownThrive, LLC’s prior written consent.
13.6 Governing Law and Jurisdiction:
13.6.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law principles.
13.6.2 Any legal actions or proceedings arising under these Terms and Conditions shall be brought exclusively in the courts of the Commonwealth of Virginia, and the parties hereby consent to the personal jurisdiction and venue of these courts.
